FAQS

Moving Services Frequently Asked Questions

Moving is always a hassle. You have to pack up all your belongings, transport them, and unpack them at your new home. Beyond all this, you have to ensure your utilities are turned on, you get the keys to the new place, and much more. This can be overwhelming for anyone, especially with long-distance moves. Thankfully, our long-distance movers can help take some of that burden off your plate and handle the moving process for you. While moving services are common, many people have numerous questions surrounding them because of the numerous intricacies that can arise during a move and the experience that many people have using a moving service. Below, we have created a list of some of the frequently asked questions that our long-distance movers receive and their respective answers to help you get your questions answered. Please review them and let us know if you have any other questions!

  • Q: What types of moving services do you offer?

    A: We offer a comprehensive range of moving services, including long-distance moves and small moves in the Bay Area.

  • Q: What areas do you serve for long-distance moves?

    A: Our long-distance moving services cover a wide range of destinations, including San Francisco to Los Angeles, Los Angeles to San Francisco, and the Bay Area to Los Angeles. We are committed to providing reliable and efficient moving services to ensure a smooth transition to your new location. 

  • Q: How do you ensure the safety of my belongings during the move?

    A: We prioritize the safety and security of your belongings throughout the moving process. Our team of professional movers is trained to handle items with care, and we use high-quality packing materials to secure your belongings during transit.

  • Q: Can you accommodate small moves in the Bay Area?

    A: Yes, we specialize in small moves in the Bay Area and can customize our services to meet your specific needs. Whether you're moving a few items across town or downsizing to a smaller space, our experienced team can help you with all aspects of your move. 

  • Q: How far in advance should I schedule my move?

    A: We recommend scheduling your move as far in advance as possible to ensure availability on your desired moving date. However, we understand that last-minute moves can arise, and we will do our best to accommodate your needs, even on short notice. 

  • Q: Will you guys disassemble and rebuild furniture like my bed?

    Q: Of course, we are here to make things easy for you. We can perform almost any task required to ensure a fast, easy, and safe move. Your movers are at your service at an hourly rate, so please be mindful that the more you would like for us to do, the longer it will take.

  • Q: Do you provide wardrobe boxes, blankets, dollies, and tools?

    YES! Any and all equipment needed to provide a fast, easy and safe move are provided by the company, complimentary. We also bring with us billable items such as cardboard boxes, tape, shrink wrap, mattress bags, floor protectors, and more. These items are billed only as they are used, if we do not use anything, there is no materials charge. 

  • Q: What exactly is a walk-through?

    An estimate is only as comprehensive as it is informed. While we can get a good sense of your move over the phone or with an inventory list via email, there is no substitute for having a crew leader com to the start location and perform an in-home evaluation.

  • Q: How are estimates calculated?

    Our representatives can calculate the load and unload times based on previous, similar moves to your own, and take into account any differences. The number of men needed multiplied by the number of hours required to complete your move, plus the drive time results in your in your estimate range. 

  • Q: How is drive time calculated?

    Google has not let us down so far, and we don't think it will anytime soon. Our calculations are based on the mileage and times Google Maps tells us. Drive time is calculated as a round trip, on average around 800 miles, however, if you qualify, our small moves program reduces the amount of drive time you are responsible for, making for a more affordable moving solution. 

  • Q: How do I know your estimates are accurate, and there will be no surprises in the end?

    As a moving company that strives for superior expectation management, accuracy, and clarity are paramount. It is not in our interest to lowball or underestimate. We encourage you to compare estimates and proposals from at least 2-3 other companies, as it helps you understand the differences between companies. 

  • Q: What time do you guys pick up and deliver my stuff?

    That will depend greatly on all the surrounding circumstances. Elevator reservations, parking restrictions, location, and of course, your itinerary. Most customers drive to their new location and you need time to do so. Please share your travel plans with us so that we can take into account your needs into our logistics. 

Contact Our Long-Distance Movers Today!

At Bay-LA. Express Moving, we provide professional long-distance moving services to the Los Angeles, CA area. Our team has years of moving experience, allowing us to seamlessly handle your move for you. We will take care of everything from packing your items to transporting them to unloading them for you. All you have to worry about is getting to your new home. You will not have to worry about the logistics of your belongings or getting hurt while moving your things. Contact us today for a free moving quote!

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